OUR HOUSES ARE PRIVATE PLACES
Our members’ privacy is very important, so please don’t bother anyone you don’t know. Posting about fellow members on social media is not allowed either.
KEEP IT CASUAL
We’re a private members’ club for people working in the creative industries and we have a relaxed dress code. Please make sure your guests know this too.
LOOK AFTER YOUR MEMBERSHIP CARD
Your card is your responsibility and should only be used by you; it cannot be transferred or borrowed by anyone else. If you lose it, please let us know.
PHONES AND LAPTOPS
Communal spaces in the House are phone call-free areas, so please keep your devices on silent. If you need to take or make a call, please do it quietly in the designated area in the stairwell. We have laptop-free zones throughout the House, but please put your laptops away after midday on the 10th floor and after 7pm everywhere else.
GUESTS ARE WELCOME
White City House members can sign in up to three guests at any time. You are responsible for your guests’ behaviour, so please keep an eye on them and make sure they call it a night when you do.
GUESTS AT THE POOL
To give access to as many members as possible you are only allowed one guest at the pool at White City House. Please collect a wristband at reception for you and your guest. You are still allowed three guests throughout the rest of the House.
FIRST COME, FIRST SERVED
There’s generally no need to book, but if you’re planning ahead we do take reservations at the House Canteen restaurant on the ninth floor. If you would like to eat with more than three guests, please make a booking in advance for a larger table.
White City House is a club for adults, but children under 18 are welcome on the 10th floor until midday and then on the 9th floor until 6pm. If you’re planning to bring children to the club, remember they count as guests and can only swim if they have a Child Membership. To enquire about Child Membership, email firstname.lastname@example.org
We don’t allow animals at Soho House White City, except for assistance dogs.
Please note that our gym is only for members, so please do not bring guests. This also applies to our indoor pool, hamam, steam room and sauna.
We don’t offer credit at the Houses, so please pay your bill when you leave.
Any member found to be buying, selling, using or possessing illegal drugs while on House premises will have their membership terminated.
These are general guidelines for the House, please refer to our full terms and conditions for further details.
If you have any questions, please feel free to speak to our reception and Member Relations team. They’re always happy to help.